We are Hiring !
We are looking for someone to join our team to provide 2-4 hours of admin cover 1 day a week (and ad-hoc holiday cover to the Admin Manager) . Applicant will have a good knowledge of computers, problem solving, and data entry. Good attention to detail and accuracy. Working mainly with Outlook email, Google Sheets and Google Docs, database work as well as our Pilates software ClassSwap (full training will be given).
We are looking for someone with forward facing customer service experience, with good written English, who is polite and friendly. There is an opportunity to work from home or in the studio, applicant will need to have their own computer.
This is a self employed role.
Pay is £13ph
Deadline 26th January 2024
Interviews w/c 5th February 24
Send your CV and cover letter to info@purelypilatesstudio.co.uk
FULL SPEC
Admin Assistant – Purely Pilates, Hove Office
Self Employed
£13 per hour
2- 4 hours per week can be in the Studio Office or from home.
Overall: This role is to answer daily emails from the Pilates clients, keeping the Main database up to date as well as our Pilates client software. Assisting the Administration manager with the smooth running of the Pilates office and administrative functions. As well as holiday cover.
Specifics
- To answer the daily emails in the info@purelypilatesstudio.co.uk inbox
- To ensure that the renewals process happens in a timely polite and accurate manner.
- To keep the main database up to date and accurate
- To book studio sessions and 1-1 appointments
- To follow up from 1-1 appointments (you will be guided)
- Sending out Zoom codes to clients.
- To take Summer School, Masterclass and Open Day Bookings, including checking payments and confirming places with the clients and instructors
Skills and experience needed;
Proven experience of the following (all of these are essential to the role): Excellent customer service skills, The ability to work as a team and to take instruction. The ability to take initiative. To be able to work accurately and quickly with excellent attention to detail, to be flexible in the work you are doing and be willing to take on new tasks as they arise.
Proven skills:
Google Sheets / Google Docs to at least an intermediate level (essential)
Quick and accurate typing skills (essential)
Excellent written and communication skills (essential)
To apply for the role, please send your CV and a written statement on why you think you would be suitable for this post to info@purelypilatesstudio,co.uk. The closing date: 26th January 24.
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